This Privacy Policy governs the manner in which Essential Retail LTD collects, uses, maintains, and discloses information collected from users (referred to as “you” or “users”) of our website. This Privacy Policy applies to the website and all products and services offered by Essential Retail LTD.

Information We Collect

1.1. Personal Identification Information: We may collect personal identification information from users in various ways, including but not limited to when users visit our website, place an order, subscribe to our newsletter, fill out a form, or interact with our website in other ways. This information may include your name, email address, mailing address, phone number, and payment details.

1.2. Non-personal Identification Information: We may collect non-personal identification information about users whenever they interact with our website. This may include the browser name, the type of computer or device used, and technical information about users’ means of connection to our website.

How We Use Collected Information

2.1. We may collect and use users’ personal information for the following purposes:

To process and fulfill orders: We use the information you provide about yourself when placing an order only to complete that order and provide the requested products.

To send periodic emails: We may use the email address provided to send users information and updates pertaining to their orders, as well as occasional company news, updates, promotions, or related product/service information. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

2.2. We may use non-personal identification information for analytical purposes, to improve our website, products, and services, and to enhance user experience.

How We Protect Your Information

3.1. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

3.2. We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

Third-Party Websites and Services

4.1. Users may find advertising or other content on our website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website.

4.2. Browsing and interaction on any other website, including websites that have a link to our website, is subject to that website’s own terms and policies. We encourage you to review the privacy policies of any third-party websites you visit.

Compliance with Children’s Online Privacy Protection Act

5.1. Protecting the privacy of children is important to us. We do not knowingly collect any personal identification information from children under the age of 13. If you believe that we may have collected personal information from a child under 13, please contact us immediately, and we will take steps to remove that information from our records.

Changes to this Privacy Policy

6.1. Essential Retail LTD has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Your Acceptance of These Terms

7.1. By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

8.1. If you have any questions about this Privacy Policy, the practices of our website, or your dealings with us, please contact us at sales@essentialretailgroup.com.

This Privacy Policy was last updated on 15 July 2023.